Mandarin Arts Information

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WHOLESALE Information

Mandarin Arts online catalogue is reserved for registered wholesale customers.
Please contact us to register.

Mandarin Arts Ltd - Importers and Wholesaler of quality Oriental Gifts and Furniture.

About Us
Mandarin Arts Ltd supply quality Oriental Giftware, Lamps and Furniture on a wholesale only basis to customers throughout the UK and Europe.
We have established this website to help our customers browse through our extensive range although the majority of items are listed in our paper catalogue.
Please contact us if there is anything you are unable to find or if you have any other comments.

Making A Purchase
You may browse our catalogue at any time but you will need a login and password in order to view prices and availability. Please complete our registration form to request login details.

Shipping And Handling
Mandarin Arts have a minimum order value of £100 excluding VAT and delivery.
Our website is not configured to calculate a carriage charge for your order as it would inevitably overcharge. All carriage charges are dependent on the weight and volume of your order.
Instead, carriage will be added to your order before payment is taken.

For an indication of the carriage charge, refer to the tables below using the top table for giftware orders or the bottom table for orders including furniture items.
Find your location in the top row and check the typical carriage charge marked against the value of your order.

Giftware Orders UK Mainland Scottish Islands
Isle of Man
Channel Islands
N. Ireland
Irish Republic
Isle of Wight

Full Carriage applied
(normal range) Order value £100 - £250
(£7 - £12) £100 - £350
(£14 - £36)
£100 - £350
(£14 - £36)

Half Carriage applied
(normal range)

Order value £250 - £400
(£5 - £12)

£350 - £650
(£14 - £36)

£350 - £650
(£14 - £36)

Carriage free £400 + £650 + £650 +

Orders including Furniture	UK Mainland (excl. N Scotland)	Northern Scotland	Scottish Islands Isle of Man Channel Islands	N. Ireland Irish Republic Isle of Wight
Full Carriage applied (normal range)	Order value £100 - £400 (£35 - £55)	£100 - £400 (£55 - £80)	£100 - £650 (£120-£180)	£100 - £650 (£55 - £80)
Fixed Carriage surcharge	Order value £400 - £700 (£26)	£400 - £1100 (£45)	£650 - £2200 (£110)	£650 - £1100 (£45)
Carriage free	£700 +	£1100 +	£2200 +	£1100 +

Delivery Schedule
We despatch orders on a first come, first served basis as quickly as possible. Through most of the year, we despatch orders the same or next day although during busy periods, there may be a delay of up to one week.
Giftware orders are normally despatched with a parcel courier on a next day delivery service although the service will be 2/3 days to remote or offshore regions.
Orders including furniture items are palletised to protect the goods and are despatched with a freight carrier. These delivery services typically take 2/3 days and a further day or two to remote or offshore locations.
Premium delivery services are available and will be charged at cost, please call for details

Back Orders
We try to keep all the products featured on this site in stock at all times although there will inevitably be some items out of stock for short periods. If an item you have requested is currently out of stock, we will contact you to let you know and suggest a near alternative from our range. When the item again becomes available, we will let you know that we have it back in stock.

Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee
Any damage or shortage must be notified directly to Mandarin Arts Ltd in writing within 3 days of receipt of order, otherwise claims will not be considered. In case of theft or damage in transit, please keep the original packaging and inform us immediately.

Remittance Terms
Payment may be made by cheque (allow 7 days for clearance), credit card (Visa, Mastercard) or debit card (Switch, Solo, Delta, Electron)

Mandarin Arts Ltd retain absolute title to all goods supplied until payment is received in full.